Are you a factory or a trading company?
We are a factory manufacturing packaging machines and we provide perfect OEM and after-sale service.
Do you provide custom machines?
Most of our machines are customized. Our goal is to efficiently solve customers' problems and design machines that meet their specific needs.
How about your warranty?
Our warranty is 12 months. Standard after-sale service includes technical support and available spare parts.
What is the lead time for orders?
For customized machines, it typically takes about 60 days after deposit. Stock machines are available for fast shipment.
How can we install the machine when it arrives?
We can dispatch experienced technicians to guide installation and debugging, and provide technical training for your employees.
Can you provide videos of the machine in operation?
Certainly. We can provide operational videos to show exactly how the machine works via email or other digital channels.
JSG Machinery
