Usually, the delivery time is 10 working days for small machines and 30 working days for large machines. For bulk orders, please contact us for a specific timeline.
Do you have CE Certification?
Yes, we have CE certificates and can provide all necessary technical reports upon request.
Can I get a customized mold for my trays?
Certainly. We can create customized molds based on your specific requirements. You will need to provide tray samples for precision manufacturing.
What is the warranty period for the equipment?
The machine comes with a 1-year warranty. During this period, non-wearing parts damaged due to machine issues will be replaced free of charge (shipping costs excluded).
What support is available if the machine malfunctions?
We provide comprehensive remote technical and video support to troubleshoot and resolve any operational issues quickly.
What payment methods are accepted?
We accept T/T (Telegraphic Transfer), with a 50% deposit required at the time of order and the remaining 50% balance due before shipment.