FAQ
Q1: Are you a factory or a trading company?
A1: We are a manufacturer with a history over 20 years, with our own production line, R&D team and after-sales team.
Q2: Can this machine make different bag sizes?
A2: The width and length of the bag can be adjustable within a range.
Q3: How to place an order?
A3: Before you buy the machine, please confirm all the details with us and we will sign the contract for you.
Q4: How to make the machine work normally after receiving?
A4: We will provide the installation video, operation manual and online support of the machine. You can follow our steps to install the machine. We have a professional after-sales technical team to support you on smooth using of the machines.
Q5: Do you accept customization?
A5: Yes, we can customize the machine according to your requirements.
Q6: When you can deliver the machine after the order is placed?
A6: We usually can arrange shipment after 10-30 working days, but it depends on the quantity of the products.